Printer included

Your printer is included.

Every Prepd subscription comes with a Sunmi NT311 Bluetooth thermal printer. The one-off £49 setup fee covers the printer, starter label rolls, and shipping.

What ships with your subscription

£49 one-off setup fee — charged once per kitchen when you activate.

🖨️

Sunmi NT311 printer

Bluetooth thermal printer — compact, reliable, and built for commercial kitchens. Connects to any Android device running the Prepd app.

Included in setup fee

Sunmi NT311 Bluetooth thermal printer

4 × Prepd label rolls

Quickstart guide

Free UK delivery

Already have a printer?

Got a WiFi or Bluetooth thermal printer? You're already set. Prepd connects over WiFi or Bluetooth — no drivers, no setup headache. No setup fee if you use your own hardware.

Compatible printers

58mm or 80mm thermal roll width

ESC/POS command set

WiFi or Bluetooth connection

Will my printer work?

If you've got a thermal printer already, there's a good chance it's compatible.

✅ Likely compatible

  • WiFi or Bluetooth connectivity
  • 58mm or 80mm thermal roll width
  • ESC/POS command set (most brands)
  • Epson, Star, MUNBYN, Xprinter, ZEBRA
  • Any printer that works with receipt apps

⚠️ May not work

  • USB-only printers (no wireless)
  • Inkjet or laser printers
  • Industrial label printers (ZPL format)
  • Printers with proprietary command sets

Not sure? Use the printer test step during onboarding — you'll know within 30 seconds.

FAQ

How many labels do I get per roll?

Up to 714 prep labels per 25-metre roll at 35mm label height. PPDS (Natasha's Law) labels with full ingredient lists take more paper — typically 300–450 per roll depending on ingredient complexity.

What if my printer doesn't work?

During onboarding we walk you through a printer test. If it doesn't connect, contact us at hello@getprepd.uk and we'll sort it.

What if I cancel my subscription?

Your printer is yours to keep — the £49 setup fee covered it. No returns needed.

When does the printer ship?

Your printer ships as soon as you activate your subscription (add a card and complete checkout). Estimated delivery: 2–3 working days.

Do you ship outside the UK?

Hardware ships within the UK only. The software works anywhere.

Ready to go?

7-day free trial, no credit card required. Printer ships when you activate.